FAQ

Orders and Payment

1. How do I place an order?

   • You can place an order directly through our website or by contacting us at 602-884-9976.

2. Do you offer custom orders or designs?

   • Yes, we do! Let us know your ideas, and we’ll work to create the perfect treat for you.

3. Can I modify or cancel my order after placing it?

   • Absolutely! Modifications and cancellations are allowed—just contact us as soon as possible to make changes.

4. What is your refund policy?

   • Please contact customer service for refund inquiries.

Delivery and Pickup

1. Do you offer delivery?

   • Yes, we offer delivery within Arizona. Charges depend on the distance from our location and range from $5–$20.

2. Can I pick up my order?

   • Yes, you’re welcome to pick up your order.

3. How far in advance should I place an order?

   • Orders typically take 1–4 processing days, depending on the size and details of your order.

Products and Ingredients

1. Are your products made fresh?

   • Absolutely! We guarantee all our products are freshly made to ensure the best taste and quality.

2. Do you offer gluten-free, vegan, or allergy-friendly options?

   • Let us know about any allergies or dietary needs beforehand, and we’ll do our best to accommodate.

3. How should I store my products?

   • Store them in a sealed container in the fridge to keep them fresh.

4. Can I freeze your products for later use?

   • Yes, you can freeze them! Just be sure to thaw them at room temperature for the best texture and flavor.

Other Questions

1. Do you provide catering for events?

   • Yes, we offer catering for all types of events. Contact us for details!

2. Where are you located?

   • We’re located in Phoenix, AZ.

3. How can I contact you for additional questions?

   • Feel free to call us at 602-884-9976 for any inquiries.